TERMS OF SERVICE

1. Legal Identity and Statutory Disclosures

  • Proprietorship Status: The website located at https://ldbphotography.co.za/ (the “Website”) is owned and operated by Luca De Bellis, an individual operating as a sole proprietor under the trading name Luca De Bellis Photography (the “Provider”).

  • Electronic Communications and Transactions Act (ECTA) Section 43 Compliance: Users are hereby notified of the following statutory details:

    • Full Name of Owner: Luca De Bellis

    • Legal Status: Sole Proprietor (Unincorporated Trade Name)

    • Physical Address (Domicilium Citandi et Executandi): Johannesburg, South Africa

    • Website Address: https://ldbphotography.co.za/

    • Official Email Address: info@ldbphotography.co.za

  • Governing Law: These Terms and Conditions are governed exclusively by the laws of the Republic of South Africa. Any disputes arising shall be subject to the exclusive jurisdiction of the South African courts.

2. Industry-Specific Risk Isolation: Intellectual Property & Copyright

  • Statutory Ownership: All photographs, digital files, prints, text, layouts, and visual media displayed on the Website are the exclusive property of Luca De Bellis and are protected under the South African Copyright Act No. 98 of 1978.

  • Reservation of Rights: The sale of a physical photography print does not transfer intellectual property rights, copyright, or commercial reproduction rights to the consumer.

  • Prohibited Exploitation: Buyers and visitors are strictly prohibited from:

    • Scanning, digitally reproducing, or duplicating purchased physical prints.

    • Using purchased physical prints for commercial decoration, stock imagery, or advertising without an explicit, written licensing agreement signed by Luca De Bellis.

    • Modifying, altering, or creating derivative works from the digital or physical representations of the photographs.

3. Industry-Specific Risk Isolation: Shipping, Transit, and Liability Allocation

  • Delivery and Performance (CPA Section 19): Unless otherwise agreed in writing, the Provider will fulfill print orders within the estimated timeline displayed at checkout.

  • Risk Transfer Allocation:

    • Where the Provider engages a courier service of its own selection to deliver goods, the risk of loss, damage, or destruction remains with the Provider until the physical goods are delivered to the consumer’s designated physical address.

    • If the consumer elects to utilize their own courier or collection mechanism, risk transfers to the consumer immediately upon the physical goods leaving the Provider’s production facility.

  • Transit Inspection Mandate: Consumers are required to inspect the exterior packaging of physical prints immediately upon delivery by the courier. If visible damage to the packaging exists that may compromise the print, the consumer must note the damage on the courier’s waybill and notify the Provider at info@ldbphotography.co.za within 48 hours of receipt, accompanied by photographic evidence.

4. Financial Infrastructure & Transaction Protocols

  • Payment Gateway Integration: All financial transactions are executed securely via Payfast (Pty) Ltd, an authorized external payment gateway provider.

  • Cardholder Security: The Provider does not capture, store, or process raw credit/debit card numbers or banking authentication credentials on its local servers.

  • Pricing Clarity (CPA Section 23): All prices displayed on the Website are in South African Rand (ZAR). Pricing defaults to a gross transactional amount, exclusive or inclusive of delivery charges as explicitly stated at the final point of checkout.

5. Consumer Cancellation Rights & Returns Framework

  • Statutory Cooling-Off Period (ECTA Section 44): Consumers generally retain a 7-day right to cancel electronic transactions without penalty.

  • Exclusion for Personalized/Custom Goods (ECTA Section 42(2)(a)): Consumers are explicitly notified that the statutory 7-day cooling-off period does not apply to electronic transactions for goods made to the consumer’s unique specifications or clearly personalized. Because physical photography prints are produced on-demand based on custom selections of size, paper type, and framing specifications, these orders constitute custom goods and are non-refundable once printing execution begins.

  • Implied Warranty of Quality (CPA Section 55 & 56): If a physical print arrives materially defective, structurally damaged (unrelated to transit negligence post-delivery), or fails to match the material specifications selected at checkout:

    • The consumer has the right to return the goods within 6 months of delivery.

    • The Provider will, at the consumer’s discretion, either replace the defective print or issue a full refund via the original Payfast payment path, subject to verification of the defect.

COOKIE POLICY

1. Statutory Alignment with POPIA

  • Online Identifiers: In accordance with the Protection of Personal Information Act No. 4 of 2013 (POPIA), cookies, IP addresses, and unique device identifiers collected by Luca De Bellis Photography are processed as Personal Information.

  • Consent Architecture: By utilizing the Website, users acknowledge the deployment of essential and performance cookies. For non-essential tracking (such as marketing and advanced analytics), users retain the right to manage or disable cookie tracking via their localized browser infrastructure.

2. Categories of Cookies Utilized

  • Essential / Strictly Necessary Cookies:

    • These tracking mechanisms are mandatory for the technical operation of the e-commerce storefront.

    • They maintain the integrity of user shopping carts, temporary session variables, and critical security functions during checkout protocols via Payfast.

    • Disabling these cookies will break the transactional architecture of the site.

  • Functional & Preference Cookies:

    • These cookies allow the Website to remember user-defined configurations, such as regional preferences or basic UI states inside the web browser.

  • Analytics and Performance Cookies:

    • These tools monitor anonymous visitor traffic distribution patterns and site performance dynamics.

    • They assist the Provider in optimizing page loading speeds and assessing the usability of design assets.

3. Third-Party Cookie Deployments

  • Financial Infrastructure Tracking: Payfast (Pty) Ltd drops secure third-party cookies during the checkout loop to executing fraud detection and ensure cryptographic transaction security.

  • External Embedding: If the Website embeds external content or analytical tracking pixels, those specific third-party providers may drop independent tracking mechanisms beyond the localized control of the Provider.

4. User-Controlled Revocation and Management

  • Browser Mitigation: Users can block, reject, or purge stored cookies at any time by accessing the privacy and security settings menu within their specific browser software (e.g., Google Chrome, Apple Safari, Mozilla Firefox).

  • Impact Mitigation: Acknowledgment is hereby given that restricting essential cookies will diminish website responsiveness and prevent successful payment execution through the secure checkout gateway.

Privacy Policy

1. Scope of Data Collection under POPIA

  • Accountability: Luca De Bellis acts as the “Responsible Party” as defined under Section 1 of the Protection of Personal Information Act No. 4 of 2013 (“POPIA”).

  • Categories of Personal Information Collected: To fulfill transactions and maintain service architecture, the website collects:

    • Identifiers: First name, last name, physical delivery address, billing address, telephone number, and email address.

    • Technical Data: Internet Protocol (IP) address, browser parameters, cookie identifiers, and device usage statistics via automated tracking tags.

  • Exclusion of Financial Data: The Provider does not collect, log, or maintain banking details; all payment processing data is transmitted directly to Payfast under secure cryptographic protocols.

2. Purpose of Processing and Lawful Grounds

  • Contractual Necessity (POPIA Section 11(1)(b)): Processing of names, delivery addresses, and contact numbers is strictly executed to fulfill the purchase and delivery contract for photography prints.

  • Consent for Marketing (POPIA Section 69): The Provider will only utilize personal information to transmit promotional newsletters or special offers if the consumer has granted explicit, opt-in consent. Every marketing email will contain an uninhibited “unsubscribe” link.

3. Operator Definitions & Third-Party Information Sharing

  • Payment Gateways: Personal information required for transaction clearing is shared with Payfast (Pty) Ltd, operating as an “Operator” under POPIA Section 20. Payfast processes this data under its own strictly regulated financial compliance infrastructure.

  • Logistics Partners: Shipping data (name, destination address, telephone number) is transferred to third-party courier services exclusively for physical distribution logistics.

  • Cross-Border Data Transfers (POPIA Section 72): To maintain website integrity, hosting infrastructure, and web analytics, the Provider may host data on cloud servers located outside South Africa. The Provider guarantees that cloud storage hosts operate under binding corporate rules or data privacy agreements providing an equivalent level of protection to POPIA.

POPIA STATEMENT

1. Constitutional Compliance and Data Rights

  • Statutory Alignment: This statement confirms that Luca De Bellis Photography is structurally aligned with the data protection principles mandated by the Information Regulator of South Africa.

  • Data Subject Rights (POPIA Section 5): Users retain the following explicit rights regarding their Personal Information:

    • Right of Access (Section 23): The right to request confirmation, free of charge, of whether the Provider holds their personal information, alongside a comprehensive description of the data held.

    • Right to Rectification and Deletion (Section 24): The right to request the correction, destruction, or deletion of personal information that is inaccurate, irrelevant, excessive, outdated, or unlawfully obtained.

    • Right to Object (Section 11(3)): The right to object at any time to the processing of personal information for direct marketing purposes.

2. Security Safeguards Mandate

  • Technical and Organisational Measures (POPIA Section 19): The Provider secures the integrity and confidentiality of personal information in its possession by taking appropriate, reasonable technical and organizational measures to prevent loss, damage, unauthorized destruction, or unlawful access.

  • Breach Notification Protocol (POPIA Section 22): In the event of a verified security compromise or unauthorized data access, the Provider will notify the Information Regulator and the affected data subjects immediately via electronic communication, subject to law enforcement timelines.

3. Contact Details for Data Subject Requests

  • Information Officer Designation: As a sole proprietorship, Luca De Bellis automatically serves as the designated Information Officer under POPIA and the Promotion of Access to Information Act (PAIA).

  • Regulatory Liaison Point: For all POPIA-related inquiries, data access requests, or formal complaints under Section 24, users must contact the Provider directly at:

    • Email: info@ldbphotography.co.za

    • Information Regulator Complaints Portal: Users retain the ultimate right to lodge an escalated complaint directly with the South African Information Regulator at complaints.IR@justice.gov.za.